Frequently Asked Questions

Everything you need to know about our organic products and delivery.

Where does Erewhon source its organic produce?

We prioritize partnerships with local, sustainable, and regenerative farms that meet our strict standards for quality and environmental stewardship.

What is your return policy for perishable items?

Due to the nature of fresh goods, we accept returns on perishable items within 24 hours of purchase if they do not meet our quality standards.

Do you offer nationwide shipping for grocery items?

We offer nationwide shipping on select non-perishable pantry staples, beauty products, and wellness supplements. Fresh produce and prepared foods are currently limited to local delivery.

How do I track my local delivery order?

Once your order is dispatched, you will receive a SMS notification with a real-time tracking link to monitor your driver's progress.

Are your prepared foods suitable for specific dietary restrictions?

Yes, our Tonic Bar and prepared food sections offer a wide variety of organic, non-GMO, gluten-free, vegan, and keto-friendly options labeled for your convenience.

What payment methods do you accept online?

We accept all major credit cards, Apple Pay, Google Pay, and Erewhon Membership points for eligible online transactions.