Returns & Exchanges

At Erewhon, we stand behind the quality of our organic and ethically sourced products. If you are not completely satisfied with your purchase, we offer a seamless return process to ensure your wellness journey remains uninterrupted.

1

Verify Eligibility

Ensure your items are in their original packaging; perishable goods must be returned within 24 hours of purchase, while non-perishables are eligible within 14 days.

2

Gather Documentation

Locate your original digital or paper receipt and ensure all product tags or safety seals are intact to facilitate a quick verification process.

3

Visit a Location

Bring your items to the customer service desk at any Erewhon market location to speak with a specialist who will process your request immediately.

4

Receive Refund

Once approved, your refund will be issued to the original payment method or provided as store credit for your next curated grocery experience.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing